Towers Watson a Global Outsourcing Leader for 5th Straight Year

April 30, 2015

Towers Watson is very proud to be named by the International Association of Outsourcing Professionals® as Leader on the 2015 Global Outsourcing 100® list again in 2015 – the fifth year in a row.

Towers Watson is a global outsourcing leader

These results from our employer clients and their employees support the strength of the program

In 2014, Towers Watson jumped 50 places to earn a 21st-place ranking on the list of 100. This year, to reflect a new emphasis on innovation and social responsibility, rather than a numbered rank, companies are being judged across four categories.

Under the new system, Towers Watson was also named one of the Best Leaders in Revenue Growth, one of the Best Leaders in Employee Growth. Towers Watson also earned a distinguished star rating for programs for innovation.

These results from our employer clients and their employees support the strength of the program:

  • Our outsourcing services have a 99% annual client retention rate.
  • 9 out of 10 clients extend their engagement with us beyond the initial contract.
  • 98% of the individuals served are satisfied with our customer service.

Key factors in our recognition include:

  • OneExchange, Towers Watson’s industry-leading private exchange, which serves all workforce populations
  • A newly redesigned employee experience in our benefits administration system, which makes it easier for people to select and evaluate benefits when enrolling as well as access their data on demand.

Tony DeNucci, managing director, Benefits Administration Outsourcing, for Towers Watson had this to say of the recognition: “Towers Watson is honored to be recognized for innovation and growth. We are proud to serve the employees, retirees and family members of the world’s finest companies, providing them with innovative benefit solutions, accurate benefits administration and an exceptional customer experience.”

Download a copy of Towers Watson’s global outsourcing services infographic here.

Read the full announcement here.

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